Welcome to Electrosenze ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website (www.electrosenze.com) or use our services, including our contact and quote request forms.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our electrical safety audits, diagnostic services, or when you contact us directly. The personal information we collect may include:
- Contact Details: First Name, Last Name, Business Email Address, and Phone Number.
- Professional Details: Company Name and job title.
- Communication Records: Details of your inquiry, including any facility or infrastructure information you choose to share in the message body.
2. How We Use Your Information
We process your personal information for legitimate business purposes, including:
- Service Delivery: To fulfill and manage your requests for safety audits, loop impedance testing, and facility diagnostics.
- Direct Communication: To respond to your inquiries, send official quotes, and provide customer support.
- Administrative Updates: To send you technical notices, security alerts, and administrative messages.
3. How We Store and Protect Your Data
We implement industry-standard organizational and technical security measures designed to protect the security of any personal information we process. Your data is stored on secure servers, and access is restricted exclusively to authorized Electrosenze engineering and administrative personnel.
4. Sharing Your Information
We strictly respect your privacy. We do not sell, rent, or trade your personal data to third parties. We only share information with third parties in the following situations:
- Service Providers: We may share your data with trusted third-party vendors who perform services for us (e.g., email hosting, CRM software, and website analytics), provided they adhere to strict data protection standards.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to access or store information, analyze site traffic, and improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the right to request access to the personal information we collect from you, change that information, or request its deletion. To make a request regarding your data, please contact us using the details below.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact our data protection team at:
Electrosenze Corporate Headquarters
ETHEREA COWORKING SPACE
24th Floor, Tower-B, Alphathum
Sector 90, Noida, Uttar Pradesh 201305
India
Email: prabhat@electrosenze.com | jitendra@electrosenze.com
Phone: +91 99106 73724